Terms and Conditions

These Terms and Conditions govern the relationship between Mamzino Casino and all registered players. By creating an account and using any service offered on the platform, you confirm that you have read, understood and agreed to these terms in their entirety. Please review this document carefully before proceeding.

Eligibility and Account Registration

To register and play at Mamzino Casino, players must meet the following conditions:

• Be at least 18 years of age or the minimum legal gambling age in their jurisdiction, whichever is higher
• Not be a resident of a jurisdiction where online gambling is prohibited
• Provide accurate, truthful and complete information during registration
• Maintain only one active account per person, household and device

Attempting to register multiple accounts, providing false information or circumventing jurisdiction restrictions may result in immediate account suspension and forfeiture of any associated balances.

Account Verification

Mamzino Casino operates a strict Know Your Customer process. All players must submit valid identity documentation before withdrawal requests are approved. Accepted documents include government-issued photo identification, proof of address dated within three months, and payment method verification where required.

The casino reserves the right to request verification at any stage, including before a withdrawal is requested. Failure to provide satisfactory documentation within the specified timeframe may result in account suspension.

Deposits and Withdrawals

Withdrawals will only be processed to the same payment method used for the original deposit where technically possible. The casino reserves the right to request additional verification before processing large withdrawals.

Bonus Terms

All bonuses and promotional offers at Mamzino Casino are subject to specific terms that supplement these general terms. Key principles that apply to all bonus offers include:

• Bonuses are intended for player entertainment and personal use only
• Bonuses cannot be transferred between accounts
• Wagering requirements must be met in full before bonus-derived winnings can be withdrawn
• The casino reserves the right to amend, suspend or withdraw any promotional offer at any time
• Players found abusing bonus systems, including through coordinated play or arbitrage, will have bonus funds removed and may face account closure

The standard welcome bonus carries a 35x wagering requirement on bonus funds. The maximum bet while a bonus is active is €5 per spin or round. Exceeding this limit may result in the bonus being voided.

Responsible Gambling Policy

Mamzino Casino is committed to promoting responsible gambling and preventing gambling-related harm. The platform provides tools including deposit limits, loss limits, session time limits, reality checks and self-exclusion options. These tools are available to all players free of charge at any time.

If you believe you have a gambling problem, contact support at support@mamzino.org or call +1-800-522-4700. The casino cooperates fully with recognised problem gambling support organisations and takes all self-exclusion requests seriously.

Prohibited Activities

The following activities are strictly prohibited and will result in account termination:

• Using automated software, bots or scripts to interact with the platform
• Colluding with other players to gain an unfair advantage
• Attempting to exploit software errors, glitches or vulnerabilities
• Engaging in fraudulent transactions or chargebacks
• Using the platform in connection with money laundering or other criminal activity
• Creating accounts on behalf of third parties

Intellectual Property

All content on the Mamzino Casino platform, including software, design elements, text, graphics and game assets, is the property of the respective rights holders and is protected by applicable intellectual property law. Players are granted a limited, non-exclusive licence to use the platform for personal entertainment purposes only. No content may be reproduced, distributed or modified without express written authorisation.

Limitation of Liability

Mamzino Casino shall not be liable for any indirect, incidental or consequential losses arising from the use of its services. The platform is provided on an as-available basis and the casino does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues or circumstances beyond the casino’s reasonable control may affect service availability.

Amendments to These Terms

Mamzino Casino reserves the right to modify these Terms and Conditions at any time. Players will be notified of material changes via the contact details on file. Continued use of the platform following notification of changes constitutes acceptance of the revised terms.

For any questions regarding these terms, contact the support team at support@mamzino.org.